![]() ![]() Restart the PC and then try to print and check if that helps.Navigate back to command prompt and type “net start spooler” to start the service.Now browse to C:\Windows\System32\Spool\PRINTERS and delete all the files here.In the command prompt type "net stop spooler" and press the Enter key to stop the spooler.From the Menu select Command Prompt (Admin).On the Windows Desktop right-click on the lower left corner of the screen.I would suggest you try stopping the service from the command line. I see that you are having difficulty stopping the print spooler from the services menu. How to stop print spooler from services.msc If you are still having the issue, let's try to stop the service from command line: Restart your computer & printer and check. Go to services again - Start the print spooler.Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.Press “Windows key” + “r” to get the “Run” window.Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: Have you tried to stop and restart the Print spooler service? Have you recently made any changes on the printer before the issue started? How is the printer connected? USB/Wireless To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few suggestions which should help you resolve this issue. I see from the post that you are having issues while printing the items get stuck in the queue. Hi you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.The next time you print, it should work correctly. This time, click Start from the context menu. ![]() Restart the Restart the Print Spooler service Select all the files listed (by pressing Ctrl + a) then press the Del key to delete them.(You may get a message about needing permission to access the folder. Click on the address bar in the File Explorer window and type " C:\Windows\System32\Spool\Printers" and press Enter.Start the File Explorer from the Start menu or taskbar.Scroll down if you need to, and right-click Print Spooler.ĭelete the files in the Printers directory.Press the Windows logo button + x (to bring up the Quick Access menu) or right-click on the Windows 10 Start button on the bottom left.To do this in Windows 10, you need to (1) stop the Print Spooler service, (2) delete the files in the Printers directory, and (3) restart the Print Spooler service. If you are unable to print, and you have already rebooted your printer and computer (and there are no error lights or messages) and your printer STILL will not print, you may need to clear the print queue of stuck print jobs. ![]()
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